INNit AI

INNit AI uses a custom knowledge base you configure with your business information. It can handle multi-step interactions like checking calendar availability and booking appointments, or routing calls to specific team members based on caller intent and urgency level.

The AI identifies priority or unresolved calls and can transfer them directly to a designated team member in real time. If no one is available, it captures full caller details and sends an organized summary via email or SMS for prompt follow-up.

Yes. INNit AI connects with CRMs, calendar tools, and other business systems through native integrations and webhooks. Appointment data, caller information, and call logs can sync automatically into your existing workflow.

Basic DIY setup can be completed in minutes using guided templates. For more complex configurations, INNit offers a Done-for-You setup option at $399 that includes knowledge base creation, call forwarding, email forwarding, appointment booking, and testing.

Custom setup plans starting at $1,499 support multiple knowledge bases, complex prompt-based call logic, and multiple advanced call flows, making it suitable for businesses operating across several locations or departments.