Echowin

Echowin allows you to train your AI agent once using plain English instructions and deploy it simultaneously across phone calls, website chat widgets, and Discord. The agent maintains the same intelligence, capabilities, and knowledge base across all channels, ensuring consistent customer experiences whether callers interact via voice or text.

Echowin achieves ultra-low latency under 750ms through its proprietary Orchestra V3 engine and optimized speech pipeline. The platform uses the 'Speedy' engine mode for faster responses and the 'Brainy' model for more complex conversations. Recent updates have improved performance by 10-60% with better speech recognition and interruption handling capabilities.

Yes, Echowin's OmniLanguage engine (Beta) enables callers to speak in any of 30+ supported languages and switch between them seamlessly during a single conversation. You can also set a default language in the configuration page and instruct your agent to respond when specific language requests are made.

Echowin uses a credit-based pricing model where voice calls consume credits per minute and chat conversations per interaction. The Base Plan includes 1,600 credits monthly. Higher tiers offer volume discounts (e.g., Tier 1 at $0.15/min, Tier 3 at $0.13/min). For transferred calls, you receive 10 credits per minute back. Enterprise plans offer rates as low as $0.07 per minute.

Echowin provides pre-built tools including SMS sending, email automation, calendar scheduling (Google, Square, GoHighLevel), CRM updates, call transfers, and webhook triggers. The platform integrates with 7,000+ apps via Zapier and supports custom API integrations. Tools can be enabled with one click and configured with specific parameters and conditions.