CometChat
by CometChat Inc • Denver, Colorado, USA • Founded 2009
Enterprise Chat SDK and API for Real-Time In-App Messaging Solutions
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12 reviews
What is CometChat?
CometChat is an enterprise-grade chat SDK and API platform that enables developers to integrate real-time messaging, voice calling, and video communication directly into mobile and web applications. The platform provides pre-built UI kits across iOS, Android, React Native, Flutter, and web frameworks, significantly reducing development time from months to days. Core messaging capabilities include one-on-one chat, group conversations supporting thousands of users, typing indicators, read receipts, file sharing, threaded replies, and voice notes.
The platform incorporates AI-powered moderation with built-in content filtering for spam, profanity, and hate speech detection.
CometChat also supports AI agent deployment with guardrails for enterprise use cases. Multi-tenant infrastructure allows businesses to power multiple brands from a single implementation. Analytics dashboards provide engagement tracking and performance metrics for ongoing optimization.
CometChat supports HIPAA and SOC 2 compliance requirements, making it suitable for healthcare, education, and financial services applications. The platform scales to handle millions of concurrent users with 99.99% uptime SLA guarantees. Smart notification systems across push, email, and SMS keep users engaged while reducing churn rates.
Key Features 8
Who Is CometChat For
Pros & Cons
- Exceptional Documentation And Developer Experience
- Sub-100ms Latency Via Global Edge Locations
- 99.999% Uptime SLA With Enterprise Reliability
- Flexible UI Kit Customization Without Code Changes
- Enterprise Tier Requires Custom Pricing Quote
- Learning Curve For Advanced Customization
- Limited Mobile App Native Features
Frequently Asked Questions
4 questionsCometChat uses a distributed edge network spanning 35+ global locations with WebSocket connections and HTTP long-polling fallbacks. Messages are delivered with sub-100ms latency through optimized CDN routing and database replication across multiple regions, supporting billions of concurrent users.
CometChat provides both rule-based and OpenAI-powered context-aware moderation. Advanced plans include AI content detection, fallback handling, multilingual support, and visual rule engines. AI identifies problematic messages, applies guardrails to agent responses, and flags borderline content for human review.
Yes, CometChat's multi-tenant infrastructure isolates logic, moderation, branding, and user data per tenant with zero code duplication. Each tenant maintains separate configuration, custom UI theming, and independent notification rules while sharing the unified backend infrastructure.
CometChat is SOC 2 Type II certified, ISO 27001 compliant, GDPR compliant, HIPAA/BAA compliant, and PIPEDA compliant. Data is encrypted using AES-256 in transit and at rest. Enterprise deployments include HIPAA-eligible options with dedicated infrastructure and audit logging.
Trusted Reviews
Verified PlatformsWhat's New
monthlyAdded support for Italian, Japanese, Korean, Turkish, and Dutch languages with global date localization
User Base
Security & Privacy
US, EU, AsiaCollaboration & Teams
Learning & Support
Resources
Community
Support Channels
Localization
Recognition & Trust
CometChat Pricing
From $239/month
- Up To 100 Monthly Active Users
- All Platform Features
- Unlimited Messages And Storage
- 25 Concurrent Connections Included
- Rich In-App Chat And Messaging
- Push Notifications
- Basic Moderation Controls
- Global EDGE Network Access
Company Info
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